Tri Pointe followed up regularly after the purchase, which I appreciated. I felt supported especially during the initial months. Warranty claims were handled swiftly.
I like the sound of that! It seems like customer service can make or break this decision.
It really does! I think with a big purchase like a home, you need a builder that stands by their product, and Tri Pointe seems to do that better than Lennar.
I don’t know, Jacob. Lennar’s homes have some appealing designs. Maybe their issues are just with certain regions?
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That could be true. I’ve heard some regions praise them for quick service, while others don’t rank them as high.
Yeah, local reputation matters. Wish we could get a universal score for customer service with these builders!
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Hah! Maybe they should have a ‘Home Builder Olympics’ to compete on customer service, warranty, and construction quality! Gold medals for the best!
That would be interesting! I’d love to see what the judges say about response times and quality of workmanship.