That’s tough! Time is key when you’re eager to play. Did he try calling them instead? I’ve heard that phone support is faster.
I called about a minor issue and got helped right away! However, I did hear that some folks prefer chatting online for quicker responses.
I haven’t called, but definitely glad to hear you had a positive experience! Makes me feel more confident about reaching out when needed.
Just remember, persistence is key. I once had to follow up on my inquiry, but they really came through once they got to it! Never lose hope.
That’s a good point! Sometimes you just have to be patient, even if it’s frustrating.
I had a weird experience where they sent me the wrong model of golf balls. When I reached out, they just said to keep them! Weird but funny!
7 Likes
That’s hilarious! At least you got a surprise gift, right? I wonder if that’s common or just a glitch.
Honestly, I think the quality of customer service can vary based on who’s handling the case. Just hope you get someone good!
8 Likes
True! I just wish they trained everyone equally well. Makes a difference in how issues are resolved. Anyone else feel the same?